Returns & Exchanges
At Groove Life, we back our silicone rings with a No BS 94-Year Warranty and a simple 30-day return policy to ensure you find the perfect fit for your active lifestyle. If you are not 100% satisfied with your purchase, we make it easy to swap your gear or get a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return or exchange.
Choose Your Resolution
Select whether you would like to exchange your ring for a different size or style, receive store credit, or get a refund to your original payment method.
Print and Pack
Generate your prepaid shipping label through the portal, print it out, and securely pack your silicone rings in their original packaging or a small padded mailer.
Ship It Back
Drop your package off at any authorized carrier location; once we receive and inspect your items, we will process your exchange or refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing